Help Center

FAQ & Policies

Almost every answer lives here. Search below or browse by topic and book with confidence.

Equipment List

Included with every studio booking. Specialty gear and rental kits available as add-ons.

▪ Profoto B10 & D2 strobes
▪ Aputure 600d & 300x LED
▪ Softboxes, octaboxes & strip boxes
▪ C-stands, boom arms & sandbags
▪ Seamless paper (5 colors)
▪ Reflectors, flags & scrims
▪ Tethering station (Mac + Capture One)
▪ V-flats & bounce boards
▪ Apple boxes & posing blocks
▪ Steamer, clamps & gaffer tape
▪ Smoke / haze machine
▪ Wireless triggers & light meters

Studio Policies

The fine print, made simple

Cancellation Policy

Full refund or free reschedule 72+ hours out. 50% refundable within 72 hours. No-shows non-refundable.

Damage Policy

Renters cover any damage to the space or equipment at repair/replacement cost. Insurance recommended for large productions.

Cleaning Fees

Standard cleaning included. $75 cyclorama re-paint fee and up to $150 deep-clean fee for excessive mess.

House Rules

No smoking, no open flames without approval, respectful noise levels, and leave the space as you found it.

Still have a question?

Our team is happy to help. Reach out and we'll get back to you within one business day.